Privacy Policy

1. Data Controller

Sandra & Björn Proksch Hohenhengstenberg 1 58540 Meinerzhagen Germany mail@zweiteszuhauseostseeblick.de

2. Data We Collect

As part of the booking process and communication, we collect personal data such as: Name Address Telephone number Email address Booking period Number of guests If necessary: information about children / accompanying persons (only when required) We need this data to process the rental agreement, fulfill legal obligations, and communicate with you personally.

3. Booking via External Platforms Our holiday apartment can be booked through various platforms (e.g., Smoobu, Airbnb, Booking.com, FeWo-direkt, etc.). Depending on the platform used, we receive your data from these partners. The privacy policies of the respective platforms also apply.

4. Cookies and Website Tracking Our website uses cookies to ensure proper functionality and to make your visit more convenient. We also use analytics tools that collect anonymized data to help us improve our website and services. When visiting our website for the first time, you will be informed about the use of cookies and can give your consent.

5. Newsletter / Email Information In the future, we plan to offer a newsletter for our guests. If you consent during the booking process or sign up actively, we may send you occasional updates, news, or special offers related to our holiday apartment. You may unsubscribe at any time – each email contains a link to opt out.

6. Digital Guest Guide Our digital guest guide includes useful information about the apartment, local tips, contact details, as well as links or QR codes. It does not contain any personal data about our guests, but will be sent to you by email before and during your stay.

7. Storage Duration We store your personal data only for as long as necessary to process your booking and comply with legal requirements (e.g., tax or registration obligations). Email addresses used for the newsletter will be stored until you withdraw your consent.

8. Data Sharing Your data is only shared with service providers involved in your stay, such as our cleaning staff, or when legally required (e.g., local registration authorities). We do not share your data with third parties for advertising purposes.

9. Your Rights You have the right to: Request information about the data we store Correct inaccurate data Request deletion (unless legal retention obligations apply) Restrict the processing of your data Object to certain types of processing Data portability

10. Contact for Data Protection Inquiries If you have any questions or concerns regarding data protection, feel free to contact us at: mail@zweiteszuhauseostseeblick.de